> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pureclarity.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Security Disclosure Policy

> Responsible security testing guidelines and disclosure process for reporting security issues to PureClarity

Found a security issue with PureClarity? We appreciate security researchers who help keep our platform secure. This policy outlines how to test responsibly and report security issues.

<Info>
  While we don't run a paid bug bounty program, we genuinely value researchers who help improve PureClarity's security.
</Info>

## Legal Protection

### Our Commitment

When you follow this policy, PureClarity promises:

✅ **No legal action** against you for security research
✅ **Authorized research** under applicable laws (CFAA, DMCA, etc.)
✅ **Collaborative approach** - we work with you, not against you
✅ **Good faith** treatment throughout the process

<Note>
  This policy provides legal safe harbor for responsible security research conducted within the specified guidelines.
</Note>

## Scope of Testing

### ✅ Approved Testing Targets

**You may test:**

* \**Any *.pureclarity.com domains** and subdomains
* **PureClarity APIs** and endpoints
* **Mobile applications** developed by PureClarity
* **JavaScript libraries** (on your own test accounts only)

### ❌ Prohibited Activities

**Please do not:**

* **Physical attacks** on offices or personnel
* **Access other customers' data** or accounts
* **Denial of service attacks** or service disruption
* **Test on customer websites** using PureClarity (only test on PureClarity infrastructure)

<Warning>
  Testing outside these guidelines may result in legal action and is not covered by this disclosure policy.
</Warning>

## Responsible Testing Guidelines

### Setting Up for Testing

1. **Create a test account**
   * Sign up for a free PureClarity account
   * Clearly mark it as a test/research account
   * Use only test data and scenarios

2. **Scope limitation**
   * Test only on your own account data
   * Don't attempt to access other users' information
   * Focus on security vulnerabilities, not privacy violations

3. **Testing methodology**
   * Use manual testing methods when possible
   * Avoid automated tools that generate excessive traffic
   * Stop immediately if you encounter other users' data

<Tip>
  Quality over quantity - focus on meaningful security issues rather than running comprehensive automated scans.
</Tip>

## Reporting Security Issues

### Contact Information

**Email:** [support@pureclarity.com](mailto:support@pureclarity.com)
**Subject Line:** "Security Issue: \[Brief Description]"

### Required Information

**Include in your report:**

**Issue Details**

* Clear description of the vulnerability
* Potential impact and risk assessment
* Classification (if known): OWASP category, CVE, etc.

**Reproduction Steps**

* Step-by-step instructions to reproduce
* Screenshots or videos if helpful
* Specific URLs, parameters, or data involved

**Context and Impact**

* Why this issue matters
* Potential attack scenarios
* Affected systems or users

**Attribution**

* Your name (if you want public credit)
* Preferred contact method
* Any affiliation or organization

<Info>
  Clear, detailed reports help us understand and fix issues more quickly.
</Info>

## Response Process

### Our Timeline

**Initial Response:** Within 5 business days

* Acknowledgment of receipt
* Initial assessment of the issue
* Confirmation of coverage under this policy

**Regular Updates:** Throughout the process

* Progress updates on investigation
* Timeline for potential fixes
* Any additional information needed

**Resolution Timeline:** Target 90 days

* We aim to resolve issues within 90 days
* Complex issues may require additional time
* We'll keep you informed of any delays

### Disclosure Timeline

<Note>
  We request 90 days before public disclosure, but we're flexible based on the severity and circumstances of the issue.
</Note>

**Coordinated disclosure:**

* Work together on disclosure timeline
* Public credit if desired
* Coordinate any public announcements

## Recognition and Thanks

### How We Show Appreciation

While we can't offer cash rewards, we provide:

🏆 **Social Media Recognition**

* Shoutout from our founders on social platforms
* Recognition of your contribution to security

💼 **Professional Recognition**

* LinkedIn recommendation from our founders
* Professional reference for security work

📝 **Public Credit**

* Recognition in security advisories (if desired)
* Credit in our security acknowledgments

<Tip>
  Every security report helps us build a better, more secure product for all our customers.
</Tip>

## Frequently Asked Questions

### What types of issues are you looking for?

**High-priority issues:**

* Authentication bypasses
* SQL injection or other injection attacks
* Cross-site scripting (XSS)
* Access control vulnerabilities
* Data exposure issues

### What if I'm not sure if something is a security issue?

**When in doubt, report it!** We'd rather investigate a non-issue than miss a real vulnerability.

### Can I test integrations with other platforms?

Only test PureClarity's components and infrastructure. Don't test third-party platforms or customer websites.

### How do I get help with testing?

Email [support@pureclarity.com](mailto:support@pureclarity.com) with questions about this policy or testing guidelines.

## Policy Updates

<Warning>
  This policy may be updated periodically. Check back for the latest version before conducting security research.
</Warning>

**Last updated:** June 2025

## Contact Us

Questions about this policy? Just email [support@pureclarity.com](mailto:support@pureclarity.com) - we're friendly and happy to help!

Thanks for helping keep PureClarity secure! 🔒

## Related Security Information

* [Privacy Policy](/legal/privacy/privacy-policy)
* [Service Agreement](/legal/terms/service-agreement)
* [Backup & Recovery Policy](/legal/terms/backup-recovery-policy)
* [GDPR Overview](/legal/gdpr/overview)