Hey there! 👋
Found a security issue with PureClarity? We'd love to hear from you. While we don't run a paid bug bounty program, we genuinely appreciate researchers who help keep our platform secure.
The Legal Bit (Important!)
If you follow this policy, we promise:
We won't take legal action against you
We consider your research authorized under applicable laws (CFAA, DMCA, etc.)
We'll work with you, not against you
What You Can Test
✅ Yes, please test:
Anything on *.pureclarity.com
Our APIs and mobile apps
Our JavaScript libraries (on your own test account)
❌ Please don't:
Attack our physical offices or people
Touch other customers' data
Try to take down our services
Test on customer websites using PureClarity
How to Test Responsibly
Create a free test account (mark it as a test account)
Only test on your own data
Stop immediately if you find other users' data
Don't use automated tools that hammer our servers
Found Something? Let Us Know!
Email us at: support@pureclarity.com
Subject line: "Security Issue: [Brief Description]"
Tell us:
What you found
How to reproduce it
Why it matters
Your name (if you want credit)
What Happens Next
We'll reply within 5 business days
We'll keep you updated as we fix it
We ask for 90 days before you go public (but we're flexible)
How We Say Thanks
We're a small team building something we love, so we can't offer cash rewards like the big companies. But we genuinely value your help and offer:
A shoutout on social media from one of our founders
A LinkedIn recommendation if you want one from one of our founders
Every report helps us build a better, more secure product for everyone!
Questions?
Just email support@pureclarity.com - we're friendly, promise!
Thanks for helping keep PureClarity secure! 🔒
Last updated: June 2025