To facilitate SARs and to be compliant with GDPR we have a number of tools available:
Find User Data – The User Explorer in Data Explorers allows you to find a specific user and retrieve the user data such as customer details, orders and user demographics.
Forget User – This will remove all potentially identifiable data about the user, including any email address associated with the user. See User Explorer for more details. for more details.
API – we provide an API to forget users too so that your developers can integrate directly with PureClarity. The endpoint is
/api/user/forgetand the body of the request should be in the form of:
AccessKey: <the stores access key for PureClarity>
Identifier: <the user identifier sent to PureClarity in the customer_details event (email, userid etc)>