This article gives details on how to use the PureClarity Application to quickly integrate PureClarity with your Shopify store after you install the app.

NOTE: The app can be found on the Shopify App Store


Once you have installed the app and approved the permissions, you will be prompted to sign up for an account. Simply fill in the fields and click, "Create account".

The Datacenter region should be set to the closest region to where your customers are based. We recommend you provide a phone number. If you do, we will use it to contact you during your free trial to make sure you onboard smoothly.

Select the theme you want to install PureClarity into. Don't worry if you aren't sure, you can skip this step and do it later after you have completed the set up if you prefer.

Once you have clicked "Create account", PureClarity will set up for account. This can take a few minutes, so sit tight!


PureClarity will import your products, collections, users and order history. PureClarity uses this to:

  • Learn relationships between products, to offer up-sell and cross-sell opportunities.

  • Learn what your existing customers have done on your site so PureClarity can personalise their experience

  • Allow you create different experiences for different customer segments

This can take some time due to the rate PureClarity can talk to your shop. Feel free to come back later.


PureClarity comes with a free trial. This allows you to try out all of our features and see the benefits for yourself. You can see how long you have left at all times in the banner at the top of PureClarity.


To continue to use PureClarity after the free trial you must sign up. As a Shopify customer you will be billed via your Shopify account every 30 days. Click on "Billing Management" on the Dashboard, or go to "My Account" -> "Billing" to sign up.

PureClarity offers a tiered pricing structure. You can find out more about our pricing on our pricing page. You can sign up by selecting the most appropriate plan. You will be redirected to Shopify to authorise the charge.

If your usage goes over the maximum for your chosen plan you will be prompted via email and in the app to upgrade to a higher plan.

During this time PureClarity will attempt to contact you in order to solve this issue and answer any questions you might have regarding the payment increase. Eventually, if after a notable amount of time we have failed to make contact or the increase has not been authorised, we may suspend the service until this issue is resolved.


We recommend you follow our getting started guide. This guide you on enabling PureClarity on your themes and showing your first PureClarity campaigns.

For Online 2.0 themes, follow our Getting Started Guide for Online Store 2.0 Themes

For vintage (older) themes, follow our Getting Started Guide for Vintage Themes

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