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Forget User

PureClarity provides 2 methods to allow you to fulfill your GDPR responsibilities for forgetting a user. You can search for a user in the PureClarity Admin, under Data Explorers -> Users. There is a button to then start the process of removing all identifiable data about that user from PureClarity. The other method is to use our API. The details of this endpoint can be found here. Once submitted PureClarity will schedule a task to remove all potentially identifiable data about the user including any email address associated with the user. For security reasons all forgotten email addresses are stored securely as a hashed value which means that the system can tell if the email address has already been forgotten without identifying the original email address. Once a user has been forgotten there is no way to store data again for this user. PureClarity will also never send them any emails