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To facilitate SARs and to be compliant with GDPR we have a number of tools available:
  • Find User Data – The User Explorer in Data Explorers allows you to find a specific user and retrieve the user data such as customer details, orders and user demographics.
  • Find User Data – The User Explorer in Data Explorers allows you to find a specific user and retrieve the user data such as customer details, orders and user demographics.
  • Forget User – This will remove all potentially identifiable data about the user, including any email address associated with the user. See User Explorer for more details. for more details.
  • API – we provide an API to forget users too so that your developers can integrate directly with PureClarity. The endpoint is /api/user/forget and the body of the request should be in the form of:
    • AccessKey: <the stores access key for PureClarity>
    • Identifier: <the user identifier sent to PureClarity in the customer/_details event (email, userid etc)>