The PureClarity BigCommerce app is available in the BigCommerce App Marketplace and provides seamless integration with your store.

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Setting Up a New Account

Once the plugin is installed you can fill in the form to create your PureClarity account. The Email and Password will be used to login to the PureClarity Admin. Most of the information will be auto-completed using information from your BigCommerce store. Choose the region that the majority of your customers operate in. This helps ensure the personalized content is delivered as fast as possible to your customers. BigCommerce signup form After signing up, PureClarity will create your account. During this period a splash screen will be shown. Your account should be ready within a couple of minutes.
The account creation process typically takes 2-3 minutes to complete. You can safely wait on the setup screen while your account is being prepared.

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Free Trial

PureClarity offers a 14-day free trial while you decide whether to use the service. The status of the account will be displayed in the applications status bar once the account has been setup. You can sign up for a paid plan in the PureClarity Admin or by contacting our support team.
If you run past your free trial without signing up your account will be deactivated.

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What’s Included in the Free Trial

During your 14-day free trial, you get access to:
  • Full personalization features
  • Product recommendations
  • Customer segmentation
  • Analytics and reporting
  • Complete BigCommerce integration
  • Email support

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Converting to a Paid Plan

To continue using PureClarity after your trial:
  1. Log in to your PureClarity Admin
  2. Navigate to account settings
  3. Choose a pricing plan that fits your needs
  4. Enter your payment information
We recommend setting up your paid plan a few days before your trial expires to ensure uninterrupted service.

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Next Steps

Once your account is created, proceed to the BigCommerce Configuration guide to complete your setup and begin synchronizing your store data with PureClarity.