PureClarity integrates with various third-party platforms to enhance your ecommerce functionality, particularly for product ratings and customer reviews.
Enable integrations by navigating to Settings > Integrations in your PureClarity admin panel.

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Product Ratings Integration

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Overview

PureClarity integrates with leading product review and rating platforms to display customer ratings directly on product recommendations. Benefits of product ratings:
  • Enhanced customer confidence - Social proof through ratings
  • Improved engagement - Ratings drive interaction and clicks
  • Better conversion rates - Customers make informed decisions
  • Trust building - Transparent customer feedback display

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Enabling Product Ratings

Setup process:
  1. Navigate to Settings > Integrations
  2. Find “Product Ratings” section
  3. Toggle “Use Product Ratings” to ON
  4. Select your provider from the available list
  5. Enter required configuration details
  6. Save settings to activate integration
Product ratings appear automatically on PureClarity recommendations once the integration is configured and active.

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Supported Platforms

Leading review platforms supported:
  • Popular review and rating services
  • Platform-specific review systems
  • Custom rating implementations
If your review platform isn’t listed, contact PureClarity support - we’ll work to add support where possible.
Configuration requirements:
  • Some providers require API keys or account identifiers
  • Specific settings vary by platform
  • Contact support for assistance with complex setups

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Shopify-Specific Integrations

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Shopify Product Reviews Integration

Option: “Shopify Product Rating (Reviews Metafield)”
This integration leverages Shopify’s metafield system to access product review data stored by various review apps.
Compatible systems:
  • Shopify Product Reviews app (native)
  • Review platforms that store data in metafields
  • Custom review implementations using metafields

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Metafield Integration Benefits

Automatic data sync:
  • Ratings pulled directly from Shopify metafields
  • Real-time updates when reviews change
  • No additional API configuration required
  • Seamless integration with existing review workflow
Supported metafield formats:
  • Standard rating values (1-5 stars)
  • Review counts and averages
  • Custom rating schemes supported by configuration
Ensure your review app stores data in accessible metafields for proper integration functionality.

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Implementation Best Practices

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Setup Verification

Post-integration checks:
  1. Test recommendations - Verify ratings appear correctly
  2. Check data accuracy - Compare ratings with source platform
  3. Monitor performance - Track engagement improvements
  4. Validate updates - Ensure ratings refresh appropriately

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Rating Display Optimization

Best practices:
  • Consistent formatting across all recommendations
  • Clear visual design that matches your brand
  • Appropriate size and placement for optimal visibility
  • Mobile responsiveness for all device types

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Performance Monitoring

Track the impact of product ratings on your recommendation performance through PureClarity analytics.
Key metrics to monitor:
  • Click-through rates on rated vs. unrated products
  • Conversion improvements from rating integration
  • Customer engagement with rated recommendations
  • Overall recommendation performance enhancement

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Troubleshooting Common Issues

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Ratings Not Displaying

Common solutions:
  • Verify integration settings are saved correctly
  • Check API credentials or configuration details
  • Ensure source platform has rating data available
  • Contact support for platform-specific troubleshooting

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Data Sync Issues

Resolution steps:
  • Review metafield structure (Shopify)
  • Verify API permissions and access
  • Check for data format compatibility
  • Monitor integration logs for errors

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Performance Impact

Optimization strategies:
  • Monitor page load times after integration
  • Verify caching is working correctly
  • Check for API rate limit issues
  • Optimize integration configuration for performance

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Getting Support

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Configuration Assistance

PureClarity support team can help with integration setup, troubleshooting, and custom platform requirements.
Contact for help with:
  • Platform-specific configuration
  • Custom integration requirements
  • Troubleshooting integration issues
  • Adding support for new platforms

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New Platform Requests

Request process:
  1. Contact PureClarity support
  2. Provide platform details and documentation
  3. Share integration requirements and use cases
  4. Work with team on implementation timeline
We actively work to expand our integration library based on customer needs and platform popularity.

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Future Integration Roadmap

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Planned Enhancements

Upcoming features:
  • Additional review platform support
  • Enhanced rating display options
  • Advanced filtering by rating criteria
  • Integration with more ecommerce platforms

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Custom Integration Options

Enterprise capabilities:
  • Custom API integrations
  • Bespoke rating system connections
  • Advanced data mapping and transformation
  • White-label integration solutions