The Magento 2.x plugin can send 5 different types of data feeds to PureClarity. Each feed serves a specific purpose in powering personalization and recommendations.

Product Feed

Contains data for all visible and enabled products in your store. What’s included:
  • All product attributes
  • Default pricing information
  • Product relationships and configurations
  • Inventory status
  • Product images and media
Only products that are visible in catalog and enabled will be included in the feed. Hidden or disabled products are automatically excluded.

Category Feed

Contains data for all visible and enabled categories in your store. What’s included:
  • All category attributes
  • Category hierarchy and relationships
  • Category images and descriptions
  • URL keys and navigation data
This feed helps PureClarity understand your store’s structure and enables category-based recommendations and filtering.

User Feed

Contains data for all registered Magento customers within your store. What’s included:
  • Basic customer information
  • Customer groups and segments
  • Registration dates
  • Account status
This data enables customer segmentation within PureClarity, allowing for personalized experiences based on customer attributes.

Brand Feed

When enabled, this feed sends brand information for your products. Requirements for activation:
  • Brand name (required)
  • Brand image (required for full functionality)
What’s included:
  • Brand names and identifiers
  • Brand images and logos
  • Brand descriptions and metadata
Brands can also represent vendors or manufacturers. A complete brand setup (name + image) activates brand recommenders and enhanced search functionality in PureClarity.
For setup instructions, see Enabling the Brand Feed.

Order History Feed

Contains historic order data from the last 12 months. What’s included:
  • Customer purchase history
  • Product associations and purchase patterns
  • Order values and frequencies
  • Customer-product relationships
Orders should only be imported once. If orders are imported a second time, they are automatically dropped by the system to prevent data duplication.
Purpose: This feed provides crucial data for:
  • Activating personalization algorithms
  • Training recommendation engines
  • Understanding purchase patterns
  • Associating buying activities to customers
The order history feed is essential for “cold start” scenarios, giving PureClarity historical context to begin providing accurate recommendations immediately.

Feed Management

All feeds can be managed through:
  • Automatic scheduling (nightly at 3am)
  • Real-time updates (via indexing)
  • Manual execution (on-demand)
For more information about when feeds run, see When Data Feeds Run. To monitor feed status and troubleshoot issues, see Feed Status Guide.