Magento 2.x
Feed Status Overview
Understanding the different feed status indicators in Magento 2.x and how to interpret feed execution progress
The PureClarity dashboard in Magento provides real-time status updates for all data feeds. Understanding these status indicators helps you monitor feed health and identify issues quickly.
When you’ll see this:
When you’ll see this:
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Feed Status Indicators
Not Sent
When you’ll see this:
- Fresh installation before first feed execution
- Newly configured store views
- After clearing feed history
Waiting for Feed Run to Start
When you’ll see this:
- Immediately after requesting manual feeds
- When feeds are queued but cron hasn’t processed them yet
- During high-traffic periods with processing delays
In Progress / Waiting for Other Feeds
When you’ll see this:
- During active feed processing
- When multiple feed types are queued (only one processes at a time)
- “In Progress: X%” - Shows completion percentage for the currently processing feed
- “Waiting for other feeds to finish” - Other feeds queued behind the active one
Processing time varies based on catalog size. Large catalogs may take several minutes to complete.
Last Sent - DD/MM/YY
When you’ll see this:
- After successful feed completion
- Normal operational state
- Date of last successful feed
- Confirmation that data is up-to-date in PureClarity
This is the status you want to see for normal operations. Regular timestamps indicate healthy feed processing.
Error - Please See Logs
When you’ll see this:
- Network connectivity issues
- Authentication problems
- Data validation errors
- Server resource limitations
- Check the Magento system logs for detailed error messages
- Verify network connectivity to PureClarity servers
- Confirm Access Key and Secret Key are correct
- Review our Feed Troubleshooting Guide
Not Enabled
When you’ll see this:
- PureClarity module is disabled
- Store configuration is incomplete
- Brand feed hasn’t been set up (for Brand feed only)
- For all feeds: Check that PureClarity is enabled in store configuration
- For Brand feed: Complete Brand feed setup
- For specific stores: Verify store-level configuration
Feed Status Best Practices
Regular Monitoring
- Check status daily during initial setup
- Review weekly during normal operations
- Monitor immediately after making configuration changes
Status Alerts
Watch for:- Error status - Requires immediate attention
- Extended “In Progress” - May indicate processing issues
- Outdated “Last Sent” - Could signal cron problems
Troubleshooting Workflow
- Identify the status - Use this guide to understand what it means
- Check system logs - Look for specific error messages
- Verify configuration - Ensure settings are correct
- Test connectivity - Confirm network access to PureClarity
- Contact support - If issues persist after basic troubleshooting
If feeds remain in “Error” status for more than 24 hours, contact PureClarity support for assistance.